Legal notice

LEGAL NOTICE

Last updated: 23 September 2026

This Legal Notice provides important legal and business information relating to Loxveern and the operation of Loxveern.store.

Please read this notice together with our Terms of Service, Privacy Policy, Cookie Policy, Shipping Policy and Return & Refund Policy.

1. WEBSITE OPERATOR

This website is operated under the trading name:

Loxveern

Website: Loxveern.store
Email: support@Loxveern.store

2. TRADING NAME

Loxveern is the trading name used in connection with the online retail business operated through Loxveern.store.

Where the legal entity operating Loxveern differs from the trading name, the legal entity responsible for the Website and customer contracts is:

Use of a trading name does not change the identity of the legal trader responsible for customer orders.

3. NATURE OF THE BUSINESS

Loxveern operates an online retail store specialising primarily in men's fashion, clothing, accessories and related products.

Products available for purchase, their characteristics and applicable prices are displayed on the Website.

Availability may vary from time to time.

4. CONTACT INFORMATION

For general enquiries, customer service, order support, returns, refunds, complaints or other matters relating to Loxveern, please contact:

Email: support@Loxveern.store

Website: Loxveern.store

When contacting us regarding an existing purchase, please include your order number wherever possible.

5. BUSINESS DISCLOSURE INFORMATION

Where Loxveern is operated by a registered company, the Website will disclose the information required under applicable UK company and trading disclosure legislation.

This may include:

  • The company's full registered name;

  • Company registration number;

  • Registered office address; and

  • The part of the United Kingdom in which the company is registered.

Where Loxveern is VAT registered, the applicable VAT registration number will also be displayed where legally required.

6. ONLINE SALES

Purchases made through Loxveern.store constitute distance sales.

Before a customer places an order, Loxveern provides or makes available relevant information including, where applicable:

  • The identity of the trader;

  • Contact information;

  • The main characteristics of the goods;

  • Product prices;

  • Applicable taxes;

  • Delivery charges;

  • Available payment methods;

  • Delivery arrangements;

  • Estimated delivery periods;

  • Cancellation rights;

  • Return conditions; and

  • Other information required by applicable consumer law.

Further information is available in our Terms of Service, Shipping Policy and Return & Refund Policy.

7. PRICES

Prices shown to customers in the United Kingdom are generally displayed in Pounds Sterling (GBP / £) unless otherwise stated.

The applicable price and any mandatory charges will be presented before the customer places an order.

Where VAT or another tax is applicable and required to be included in the advertised consumer price, it will be handled in accordance with applicable law.

Any delivery charge applicable to an order will be disclosed before the customer completes the purchase.

8. PAYMENT OBLIGATION

The checkout process will make clear when placing an order creates an obligation to pay.

Customers will have an opportunity to review relevant order information and correct errors before submitting an order.

Available payment methods will be displayed during checkout.

9. ORDER CONFIRMATION

After an order has been placed, customers will receive appropriate electronic confirmation using the contact information supplied during checkout.

Where required, contractual information will be provided in a form that the customer can retain for future reference.

Further information about contract formation is contained in our Terms of Service.

10. CONSUMER RIGHTS

Nothing contained on Loxveern.store is intended to exclude, restrict or replace statutory consumer rights.

Goods supplied to consumers must comply with applicable UK consumer law.

Depending on the circumstances, consumers may have legal rights relating to:

  • Goods of unsatisfactory quality;

  • Goods that are not fit for purpose;

  • Goods that are not as described;

  • Faulty products;

  • Incorrect goods;

  • Late delivery;

  • Cancellation of distance contracts;

  • Returns; and

  • Refunds.

Further information is provided in our Return & Refund Policy.

11. RIGHT TO CANCEL

For eligible online purchases, consumers generally have a statutory right to change their mind and cancel within the period provided by UK consumer law.

For most eligible goods, customers generally have 14 days from receiving the goods to notify us that they wish to cancel.

After giving valid notice of cancellation, customers generally have a further period in which to return the goods.

Certain statutory exceptions apply.

Full details are available in our Return & Refund Policy.

12. DELIVERY

Our current UK delivery options are described in our Shipping Policy.

They include:

Express Shipping
Estimated delivery: 5–8 business days
Paid delivery.

Standard Shipping
Estimated delivery: 5–12 business days
Free delivery.

The applicable shipping method, cost and relevant information will be displayed during checkout.

Delivery periods are estimates unless a particular guaranteed delivery date has expressly been agreed.

13. INTELLECTUAL PROPERTY

Unless otherwise stated, the content displayed on Loxveern.store is owned by, licensed to or lawfully used by Loxveern or the relevant rights holder.

Protected material may include:

  • Brand names;

  • Logos;

  • Trade marks;

  • Graphics;

  • Photographs;

  • Videos;

  • Product descriptions;

  • Written content;

  • Website layouts;

  • Designs;

  • Illustrations; and

  • Other original content.

The Website may be accessed for personal and lawful shopping purposes.

Content must not be copied, reproduced, republished, commercially exploited, distributed or modified without appropriate permission except where permitted by law.

14. LOXVEERN BRAND

The name Loxveern, its logos, monograms, visual identity and associated branding may be protected by intellectual property and trade mark rights where applicable.

No licence or right to use Loxveern branding is granted merely through access to the Website.

Unauthorised commercial use of our branding may constitute an infringement of applicable rights.

15. THIRD-PARTY INTELLECTUAL PROPERTY

Trade marks, company names, photographs, logos and other materials belonging to third parties remain the property of their respective owners.

References to third-party brands do not imply ownership, sponsorship, endorsement or affiliation unless expressly stated.

16. WEBSITE CONTENT

We take reasonable care when preparing information published on Loxveern.store.

We aim to ensure that:

  • Product descriptions are accurate;

  • Pricing information is correctly displayed;

  • Delivery information is understandable;

  • Policies are accessible; and

  • Material information is not deliberately concealed.

However, technical, typographical or administrative errors may occasionally occur.

Where a material error affects an order, we will address it in accordance with applicable consumer law and our Terms of Service.

17. PRODUCT IMAGES

Product photographs are intended to represent the products offered for sale as accurately as reasonably possible.

The appearance of colours may vary depending on:

  • Device display settings;

  • Screen calibration;

  • Lighting;

  • Photography; and

  • Reasonable manufacturing variations.

Such differences do not permit us to provide goods that are materially different from their contractual description.

Written product descriptions should be considered together with product photographs.

18. WEBSITE AVAILABILITY

We take reasonable steps to maintain access to Loxveern.store.

However, uninterrupted Website availability cannot be guaranteed.

Access may occasionally be interrupted due to:

  • Maintenance;

  • Hosting issues;

  • Technical failures;

  • Security measures;

  • Software updates; or

  • Events outside our reasonable control.

We may temporarily suspend access where reasonably necessary.

This does not affect rights relating to orders or contracts already entered into.

19. EXTERNAL LINKS

Loxveern.store may contain links to third-party websites or services.

External websites are operated independently and may have their own:

  • Terms and conditions;

  • Privacy policies;

  • Cookie policies; and

  • Security practices.

We are not responsible for independent third-party websites that we do not operate or control.

A link from our Website does not necessarily constitute endorsement of the third party.

20. PAYMENT PROVIDERS

Payments made through Loxveern.store may be processed by independent payment service providers.

Such providers may process payment information according to their own legal obligations and privacy practices.

The use of a payment provider does not remove any responsibility Loxveern has to consumers under applicable law for contracts entered into with Loxveern.

21. DELIVERY PROVIDERS

Loxveern may use independent postal, courier or logistics companies to deliver customer orders.

Where Loxveern arranges the carrier, responsibility for the goods during delivery will be governed by applicable UK consumer law.

Further details are available in our Shipping Policy.

22. PRIVACY AND PERSONAL DATA

Personal data collected through Loxveern.store is processed in accordance with applicable data protection legislation and our Privacy Policy.

Applicable legislation may include:

  • The UK General Data Protection Regulation (“UK GDPR”); and

  • The Data Protection Act 2018.

Our Privacy Policy provides further information about:

  • Personal data we collect;

  • How data is used;

  • Legal bases for processing;

  • Data sharing;

  • Retention;

  • International transfers, where applicable; and

  • Data protection rights.

23. COOKIES

Loxveern.store may use cookies and similar technologies.

Where legally required, non-essential cookies will be controlled through an appropriate consent mechanism.

Further information is available in our Cookie Policy.

24. COMMERCIAL COMMUNICATIONS

Marketing communications sent by Loxveern will be handled in accordance with applicable UK privacy and electronic marketing rules.

Where consent is legally required, customers will not be treated as having consented to marketing merely because they made a purchase.

Customers may be able to withdraw or change marketing preferences using the options provided in relevant communications.

Transactional messages relating to an existing order are separate from marketing communications.

25. CUSTOMER REVIEWS

Where Loxveern displays customer reviews, we aim to handle those reviews in accordance with applicable consumer protection rules.

Loxveern will not knowingly:

  • Publish fake reviews as genuine customer reviews;

  • Commission fake consumer reviews;

  • Misrepresent the origin of a review; or

  • Conceal material incentives where disclosure is required.

Reasonable and proportionate measures may be used to identify and address fake or misleading reviews.

26. FAIR COMMERCIAL PRACTICES

Loxveern aims to communicate with consumers fairly, clearly and transparently.

We will not knowingly use prohibited commercial practices such as materially misleading:

  • Product descriptions;

  • Pricing;

  • Discounts;

  • Availability claims;

  • Delivery information;

  • Reviews; or

  • Promotional statements.

Material information required by law will be provided in an appropriate manner before purchase.

27. LIMITATION OF WEBSITE DISCLAIMER

Nothing in this Legal Notice excludes or restricts liability where doing so would be unlawful.

In particular, nothing on this Website is intended to exclude or limit:

  • Mandatory statutory consumer rights;

  • Liability for fraud or fraudulent misrepresentation;

  • Liability for death or personal injury where such liability cannot lawfully be excluded; or

  • Any other liability that cannot legally be limited or excluded.

28. COMPLAINTS

If you have a complaint regarding Loxveern, an order or a product, please contact:

support@Loxveern.store

Please provide, where applicable:

  • Your full name;

  • Order number;

  • Description of the issue; and

  • The resolution you are requesting.

We will aim to consider complaints fairly and within a reasonable period.

Nothing in our complaints process prevents a consumer from exercising statutory rights.

29. APPLICABLE LEGISLATION

Depending on the circumstances, the operation of Loxveern.store and contracts with UK consumers may be subject to legislation including:

  • The Consumer Rights Act 2015;

  • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • The Electronic Commerce (EC Directive) Regulations 2002, insofar as applicable;

  • The Companies Act 2006, where applicable;

  • The Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, where applicable;

  • The Digital Markets, Competition and Consumers Act 2024;

  • The Data Protection Act 2018;

  • The UK General Data Protection Regulation (UK GDPR); and

  • Other applicable UK legislation and regulations.

References to legislation include amendments, replacements and subordinate legislation where applicable.

30. GOVERNING LAW

The operation of this Website and contracts made through it are subject to applicable law.

Nothing in this Legal Notice deprives consumers of mandatory legal protections available to them under the law applicable to their circumstances or prevents them from bringing proceedings before a court with jurisdiction under applicable consumer law.

31. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice where necessary to reflect:

  • Changes to our business;

  • Changes to the Website;

  • Changes to our services; or

  • Changes in applicable law.

The latest version will be published on Loxveern.store with its updated revision date.

Changes will not retrospectively remove rights that customers have under contracts already entered into.

32. CONTACT

For questions concerning this Legal Notice or Loxveern, please contact:

Loxveern

Website: Loxveern.store
Email: support@Loxveern.store